Frequently Asked Questions
Frequently asked questions
Everyday is ideal, but at least every other day makes a positive difference by removing plaque before it has the chance to mineralize into tartar that requires professional removal. We offer a variety of products to help you care for your dog’s teeth at home, including toothbrushes, toothpaste, dental sprays, dentals gels, dental chews and related products. We are always happy to discuss home care techniques and best practices with pet parents.
We have many years of experience to create a calming environment for our pet patients using relaxing music and aromatherapy. We give your dog time to acclimate to our environment and with our staff. We find a comfortable position for your dog, and use a variety of animal behavioral techniques, gentle proprietary holds, and massage to
keep your pet comfortable and calm. We then gradually and gently introduce them to the teeth cleaning procedure. For some dogs, if needed, we can give them a break during the cleaning process. Most pets easily achieve a peaceful state and are quite comfortable. If your dog typically needs pre-visit sedation or anti-anxiety medication for
veterinary visits, please call our clinic to discuss recommendations for your pet.
We recommend annual veterinary examinations to evaluate dental health along with the rest of your dog’s preventative healthcare. We see some patients as early as 1-2 years old. If there is tartar buildup, especially near the gum line, we recommend cleaning. The longer your pet goes without teeth cleaning, the higher the risk dental tartar can build up allowing bacteria-laden plaque to migrate under the gum line leading to irreversible periodontal disease.
It is important that your pet connects with and focuses on their veterinary hygienist, therefore we ask that you not be present during the cleaning. Your presence can be distracting for your pet, and potentially cause a safety hazard for our staff and your pet. After our veterinarian completes the examination and confirms your dog is a candidate for our services, you will be free to go shopping, have coffee or visit other businesses within a mile of our clinic. We will call (and even text you) about 15 minutes before your pup is ready to be picked up!
Between 45 minutes to 2 hours. Our standard appointment during is 1 hour, however for new patients we allow up to 2 hours to complete the first cleaning.A member of our team will call you with a pickup time approximately 10-15 minutes before your dog is ready to be picked up. We take pride in our work and want to take as much time as needed to make it a safe and comfortable experience for all our patients. This gives them time to settle in or take a break during the cleaning if needed.
Please visit our website www.naturalpetoothfairy.com and use our online scheduling system by clicking the red Schedule Appt button. You will be able to select a date and time that works best for you, pay the $60 deposit, and even upload current vaccination records.
We require minimum of 48 hours advanced notice. However, if you are rescheduling 3 or more pets together, 72 hours advanced notice is required. If you still wish to cancel your appointment within the specified advance notice timeframes listed above, we will refund your deposit to the debit or credit card used at the time the appointment was made. Failure to adhere to this policy within the timeframes shown will result in forfeiture of the deposit(s).