Q:  If my pet gives me a hard time when I try to brush his teeth, how will you be able to clean his teeth without using sedation or anesthesia?  
 
A: Most dogs and cats can tolerate teeth cleaning just like us when we go to our dental office every 6 months for our cleaning.  To them, it’s a form of grooming.  We find a comfortable position for them, whether it be sitting or laying down. We use a variety of animal behavioral techniques, gentle proprietary holds, and massage to keep our patients calm and comfortable.  Also, to gain their trust, we start by going slowly and gently.  Most clients, vets, and people working with animals are totally amazed at how compliant dogs and cats become during the procedure.

Q:  What if my pet gets nervous easily and stress out?  

A:  We have many years of experience working with patients who fall into this category.  Because non-anesthetic teeth cleaning is our specialty, we have found natural ways to help them distress.   We do our best to create a calming environment for our patients.  We put on some music and relaxation aromatherapy.  We give them time to get acclimated to the environment.  They can even watch another pet have his teeth cleaned, seeing that it’s a safe & painless procedure and not a big deal.  If needed, we can also give them a break during cleaning.  In the rare event that they are too stressed as determined by our vet, we will stop the procedure and prorate any cleaning performed.

Q:  Why should I take my dog on a walk or run before the visit?

A:  This will give your dog an opportunity to release some energy & a chance to use the restroom.   Endorphins from exercise is naturally calming.  They settle in faster & are more at ease, which helps make their visit with us more pleasant.  

Q: Are you able to do a thorough cleaning both above and below the gum line?

A: Absolutely! Our technicians are highly skilled hygienists. They understand how important it is to remove all of the tartar from the outside and inside surfaces of the teeth, both above and below the gum line.  

Q:  Can my pet eat before the procedure?

A: Yes, just like we can when we go to our dentist for teeth cleaning.  Since no drugs nor anesthesia is used, eating a meal before cleaning will not interfere with the procedure.

Q:  What kind of tools do you use?

A: Our tools/instruments are the same as used in other Veterinarian facilities, such as Dental hand scalers and dental polishers, etc.

Q:  How much does it cost?

A:  The cost for teeth cleaning is:
$205 per pet up to 34lbs
$235 per pets 35 -to- 74lbs
$255 per pet over 75lbs
(This includes a free Veterinarian exam, the removal of tartar & polishing). We have a very high success rate with dogs and cats. However, if our veterinarian determines that your dog is not a good candidate for cleaning and needs anesthetic work, it's only a $30 charge to cover for the vet exam.

Q:  How often should I have my pets teeth professionally cleaned?

A:  Every 6 months is recommended. Some dogs may only need a cleaning once a year. We follow up with our clients every 6 months.   

Q:  How often should I brush my pets teeth?

A:  As often as you can , but every other day would be good.  At least 3 times a week to make a difference.

Q:  What age should I start getting my pets teeth professionally cleaned?

A:  We see some patients as early as 1-2 years old.  If there is tartar buildup, especially near the gum line, we recommend cleaning.   

Q:  Can I watch the cleaning?

A:  It is important that your pet connects and focus on the dental technician. So we ask that parents not be present because it can be distracting for your pet. 

Q:  How long does it take?

A: Between 30 minutes to 2 hours.  The clinic staff will give you with a pickup time.  We take pride in our work and want to take as much time needed to make it an enjoyable experience for all our patients.  This gives them time to settle in or a break during cleaning if needed.

Q:  How do I make an appointment?

A: Best way is to call our toll free number:  1-888-508-9904

Q:  Are there any senior, military, or multiple animal discount?  
 
A: No we do not.  We do our best to make this as affordable as possible, but if you have 12 or more please let us know, special clinics are available.

Q:   Do you do extractions?

A:  No. because extractions are painful, the anesthesia process would ussually be recommended.  Our staff may be able to recommended a vet near you.

Q:  What form of payment do you take?

A:  Cash or check is preferable.  However, we do accept credits cards.  

Q:  What is the cancellation policy?

A:  If you need to cancel or reschedule your appointment, please notify us at least 48 hours in advance. Otherwise, a $20 fee will be charged. We have a wait list at most of our clinics and would like to offer that appointment time to another pet owner.

Q:  Have you found this technique to be effective with high-risk patients?

A:  Yes! Non-anesthetic dental cleanings are usually a much better alternative for older pets, brachycephelic breeds, and for pets with chronic kidney, liver or heart disease who might not be a candidate for general anesthesia.  

Q:  Is every dog and cat a good candidate for non-anesthetic teeth cleaning dog?

A: Our veterinarians will complete an exam to determine if your pet is a good candidate.  The majority of dogs and cats will benefit greatly from non-anesthetic dental, but there are some for whom it is not appropriate. Those who are poor candidates for non-anesthetic dental may include pets with: severe periodontal disease, caries, loose teeth, fractured teeth, abscess or other conditions that necessitate anesthetic procedures.